The Gameplan™ Case Study

E-bate

Software company

This fast-growing rebate management company signed up to The Gameplan to ensure its systems were worthy of its ambitions.

Objective

To set out and put clear processes and systems in place as the business and team had grown exponentially!

Results

We restructured the company’s management framework to integrate agile methodologies and foster a culture of innovation and collaboration.

By aligning the team with the organisation’s goals, we enabled the seamless delivery of cutting-edge solutions and enhanced employee engagement for sustained high performance.

E-bate went into win the National Computer Awards One to Watch and Runner Up on Return of Investment 2019. E-bate achieved an Employee Net Promoter Score of 69 following implementation of The Gameplan™ in 2019.

“Working with Gamechanger Consulting on The Gameplan was a fantastic experience.

"I thought we were doing most things right; we are an early-stage business, and it really has been all hands on deck. Whilst this approach got us started, as we began to grow it was obvious the team were unclear about their roles and responsibilities and did not have KPIs and Objectives. In order to achieve our company vision, all team members need to be on board and going in the same direction of travel.

"The Gameplan has certainly aligned us as a team and will be a great tool to use in the business both day to day and for future recruitment.

"By the end of the project, we achieved an employee net promotor score of 69% which is a fantastic achievement."

Leanne Bonner-Cooke MBE, Founder & CEO